Refund Policy

At Oz Bargains, we understand that sometimes a product may not meet your expectations or needs. That's why we offer a hassle-free refund policy to ensure your satisfaction.

If you are not completely satisfied with your purchase, you may request a refund within 30 days of the delivery date. We believe this timeframe allows you ample time to thoroughly test and evaluate the product.

To be eligible for a refund, the item must be in its original condition and packaging. It should be unused, undamaged, and free from any signs of wear or tear. Please note that certain products, such as personal hygiene items or items with a limited shelf life, may not be eligible for a refund.

To initiate a refund, please contact our customer support team. They will guide you through the process and provide you with the necessary instructions. We may require you to provide proof of purchase, such as an order number or receipt, to verify your eligibility for a refund.

Once your refund request is approved, we will process the refund within [X] business days. The refund will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to reflect in your account, depending on your bank or credit card provider.

If you received a defective or damaged item, please contact us immediately. We will arrange for a replacement or refund, depending on the availability of the product. In such cases, we may request you to provide photographic evidence or return the item for inspection.

Please note that shipping and handling fees are non-refundable, unless the return is due to our error. In case of a return due to our error, we will provide you with a prepaid shipping label.

If you have any questions or concerns regarding our refund policy, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure your satisfaction with our products and services.